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KVKK Information Notice

In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), we would like to inform you regarding the processing of your personal data by DEVA SAFRAN in its capacity as the data controller.

Seller Information
Name: DEVA SAFRAN
Address: Varsak Karşıyaka Mah. 1555 Sk. Door No. 18, Apartment No. 6, Kepez/Antalya
Phone: 0538 560 93 25
Email: info@devasafran.com
Website: www.devasafran.com

1. Personal Data Processed

Your identity (first and last name), contact (phone, email, address), customer transaction (order, invoice), and transaction security (IP, cookies) data are processed.

2. Purposes of Processing

Your data is processed for the purposes of executing order and delivery processes, invoicing, customer relationship management, fulfilling legal obligations, and, with your explicit consent, marketing activities.

3. Legal Basis

Your personal data is processed based on the following legal grounds: necessity for the conclusion or performance of a contract, compliance with a legal obligation, legitimate interests, and explicit consent.

4. Disclosure

Your data may be shared with shipping companies, payment/banking institutions, and authorized public authorities solely for the purposes stated above and in compliance with applicable laws.

5. Your Rights (KVKK Art. 11)

You have the right to inquire whether your personal data is being processed, request information, request its correction or deletion, request the restriction of processing, and exercise other rights enumerated in the law. You may submit your requests to info@devasafran.com.

HELP CENTER

Frequently Asked Questions

Your orders will be shipped within 1–3 business days after payment is confirmed. Once your order is shipped, you will receive a tracking number.
Shipping is free for orders above the specified amount. For orders below that amount, a flat shipping fee applies; you can view the amount in your cart.
You can pay by credit/debit card, bank transfer, or cash on delivery. For cash on delivery, the shipping company’s commission will be added to the total.
Payments are processed through PayTR’s secure infrastructure. Your card information is not stored on our website.
You can return the products you received within the applicable legal timeframe. You can submit a return request via My Account > My Orders.
Once your return request has been approved, your payment will be refunded as soon as possible after we receive the product.
All of our products are natural and authentic; our saffron products are laboratory-tested.

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