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Privacy Policy

At DEVA SAFRAN, we value the privacy of your personal data. This Privacy Policy explains how your information is collected, used, and protected when you use the www.devasafran.com website.

1. Information Collected

We may collect your first and last name, email address, phone number, shipping and billing addresses, order information, and technical data related to your use of the site (IP address, browser, cookie records). We do not store your credit card information; payment transactions are processed through the bank’s secure 3D Secure infrastructure.

2. Purpose of Use

Your information is used to process and deliver your orders, provide customer support, fulfill legal obligations, and—with your consent—for promotional and informational communications.

3. Cookies

Our website uses cookies to improve your experience and for shopping cart and session functionality. You can manage or block cookies through your browser settings; however, some features may be affected.

4. Sharing of Information

Your personal data will not be shared, sold, or rented to third parties for marketing purposes, except for service providers (shipping, payment processors) that are essential for completing your order. Data may be shared as required by law upon request from legal authorities.

5. Data Security

Your information is protected against unauthorized access through appropriate technical and administrative measures (such as SSL encryption).

6. Contact

If you have any questions regarding privacy, please contact us at info@devasafran.com.

HELP CENTER

Frequently Asked Questions

Your orders will be shipped within 1–3 business days after payment is confirmed. Once your order is shipped, you will receive a tracking number.
Shipping is free for orders above the specified amount. For orders below that amount, a flat shipping fee applies; you can view the amount in your cart.
You can pay by credit/debit card, bank transfer, or cash on delivery. For cash on delivery, the shipping company’s commission will be added to the total.
Payments are processed through PayTR’s secure infrastructure. Your card information is not stored on our website.
You can return the products you received within the applicable legal timeframe. You can submit a return request via My Account > My Orders.
Once your return request has been approved, your payment will be refunded as soon as possible after we receive the product.
All of our products are natural and authentic; our saffron products are laboratory-tested.

We use cookies to improve your experience. By continuing to use the site you accept our cookie policy. Learn more